HOMESTAY TERMS AND CONDITIONS

Effective Date: 16/08/2025

Property Name: Yash Homestay, Owner/Host: Amol Yash Singh

1. DEFINITIONS
"Host" – The property owner offering the homestay accommodation.
"Guest" – The person(s) booking and staying at the property.
"Property" – The residential accommodation being rented.
"Booking Period" – The agreed check-in and check-out dates as confirmed in the booking confirmation.
"Accommodation Charges" – The nightly rate for the room(s) as displayed on the booking.

2. BOOKING AND RESERVATION 2.1 Booking Process Guests must complete the booking form with accurate personal information. A booking is confirmed only after: Guest provides required details (name, email, phone, ID/passport) Host accepts the booking in writing A minimum deposit of 30% is received by the Host
2.2 Payment Terms Deposit: the booking amount due upon booking confirmation Balance: pay the due before check inn days, or as otherwise specified All prices quoted include [specify: taxes, utilities, Wi-Fi, etc.] Additional charges (late checkout, extra guests, damages) shall be billed separately
2.3 Currency and Payment Methods Currency: (Indian Rupees / Other currency) Accepted payment methods: (Bank transfer, UPI, Cash at arrival) Payment is non-refundable once the booking is confirmed, except as stated in the Cancellation Policy

3. CANCELLATION AND REFUNDS
3.1 Guest Cancellation Policy Once an order or booking has been confirmed and payment has been successfully processed, it cannot be canceled for any reason. By completing your purchase, you acknowledge and agree that all sales are final. We are unable to offer cancellations, refunds, or exchanges under any circumstances, except as required by applicable consumer protection laws.
3.2 Host Cancellation In exceptional circumstances (emergency, property damage, safety issues), the Host may cancel with advance notice. The Guest will receive a full refund or rebooking at an equivalent property at no additional cost.
3.3 No-Show Policy If a Guest fails to arrive without cancellation notice, the full booking amount will be forfeited.

4. CHECK-IN AND CHECK-OUT
4.1 Check-in Time: [ 12:00 PM / 1:00 PM ]
4.2 Check-out Time: [ 10:00 AM / 11:00 AM ]
4.3 Early Check-in or Late Check-out Early check-in or late check-out is available only at the Host's discretion Additional charges of [ 500 ] per hour or [ 1500 ] per day will apply Requests must be made at least [ [ [24 hours] in advance
4.4 Key and Access Guests will receive house key(s) and/or access codes upon check-in. Keys must be returned in the same condition at check-out. Loss of keys will incur a replacement charge of [500].

5. ACCOMMODATION AND FACILITIES
5.1 Included in Booking The booking includes: Furnished bedroom(s) with [single/double beds] Access to [bathroom type: shared] [ Wi-Fi, parking, garden access, sitting area, etc.]
5.2 What Is NOT Included [kitchen accessories,terrace access]
5.3 Property Condition An inventory of the room's contents and property condition will be recorded at check-in. The Guest is responsible for reporting any damage or defects within [24 hours] of arrival.

6. HOUSE RULES AND GUEST CONDUCT
6.1 Occupancy and Guests Maximum number of occupants permitted: [2] Guest(s) listed on the booking agreement must be the occupants; no unauthorized persons are allowed Overnight visitors require prior written approval from the Host Parties or gatherings are strictly prohibited
6.2 Smoking and Alcohol Smoking is strictly prohibited inside the property.Guests are responsible for disposal of cigarette waste in provided receptacles Alcohol consumption is [prohibited / permitted in designated areas only] No illegal substances are permitted
6.3 Noise and Quiet Hours Quiet hours: [10:00 PM to 8:00 AM] Loud music, parties, and excessive noise are not permitted Guests must be considerate of neighbors and other residents
6.4 Pets Pets are [strictly prohibited / permitted only with prior written approval] If approved, an additional pet fee are according to pet night applies Guest is fully responsible for any damage caused by their pet
6.5 Cooking and Kitchen Use Kitchen use is [prohibited / permitted in designated areas only / limited to specific hours] Guests must clean used utensils and appliances immediately after use No cooking of strong-smelling foods is permitted due to odor concerns
6.6 Maintenance of Cleanliness Guests must maintain the room and common areas in a clean and tidy condition Guests are responsible for their own laundry [Specify: Daily cleaning / End-of-stay cleaning] is the Guest's responsibility
6.7 Internet and Utilities Wi-Fi access is included Guests are responsible for reasonable use of utilities Excessive water, electricity, or internet consumption may incur additional charges

7. PROPERTY ACCESS AND INSPECTIONS
7.1 Host Entry The Host retains the right to enter the room for: Emergency situations (fire, flooding, safety hazards) Maintenance and repair work Cleaning and inspection (with [24 hours] advance notice) Property viewings for prospective guests (with notice)
7.2 Inspection Procedure The Host will notify the Guest of any scheduled entry and will respect the Guest's privacy.

8. GUEST RESPONSIBILITIES AND LIABILITY
8.1 Property Care Guests agree to: Use the property in a responsible manner consistent with its residential nature Not engage in any illegal activities Not disturb neighbors or other guests Report maintenance issues or damage promptly
8.2 Valuables The Host is not responsible for: Loss, theft, or damage to Guest's personal belongings, including money, jewelry, electronics, or documents Guests are advised to use in-room safe [if available] for valuables The Host recommends obtaining travel insurance to cover personal items
8.3 Insurance and Liability Waiver The Guest uses the property at their own risk. The Host is not liable for: Injuries sustained by the Guest while on the property Theft or loss of personal property Illness or accidents occurring during the stay Property damage caused by natural disasters, theft, or third parties Loss of belongings left in common areas Guests are advised to obtain travel and health insurance to cover these contingencies.

9. PAYMENT OF DAMAGES
9.1 Liability for Damage The Guest is responsible for any damage to the property caused by them, their guests, or their belongings during the booking period.
9.2 Damage Charges Damage will be documented with photographs and invoices from repair/replacement. The Guest will be billed for the full cost of repairs or replacement of damaged items.
9.3 Dispute Resolution In case of disagreement about damage charges, the Guest may provide evidence to dispute the claim. A neutral assessment can be requested.

10. SPECIAL REQUESTS AND ADDITIONAL SERVICES
10.1 Special Requests Special requests (extra bedding, high chair, cot, etc.) should be made at the time of booking and are subject to availability.
10.2 Additional Services and Charges Late checkout: INR [500] per hour Extra guests: INR [500] per person per night Laundry service: INR [as per load] Airport transfer: INR [1000] Other services: [services as per request]

11. COMPLAINTS AND DISPUTE RESOLUTION
11.1 Complaint Procedure Guests must report any issues or complaints within [ 24 hours] of occurrence to allow the Host to address them promptly.
11.2 Resolution Process The Host will attempt to resolve complaints within [ 48 hours] Guests waive the right to pursue legal action if they do not report complaints during their stay
11.3 Refunds for Unsatisfactory Stay Refunds will be considered only if the property differs materially from the booking description and the Guest reports the issue during their stay, not afterward.

12. DATA PRIVACY AND COMMUNICATION
12.1 Personal Information The Host collects Guest personal information for booking management, safety, and legal compliance. This information is: Stored securely and kept confidential Used only for purposes related to the booking Not shared with third parties without Guest consent, except as legally required
12.2 Communication By providing contact information, Guests consent to receiving communications about: Booking confirmations and reminders House rules and policies Service updates and offers Guests can opt out of promotional communications but must receive transactional information.

13. HEALTH AND SAFETY
13.1 Health Protocols Guests in ill health (fever, cough, contagious illness) should inform the Host. The Host may request the Guest to postpone their stay or take precautions to prevent transmission.
13.2 Safety Hazards Guests must not engage in activities that pose safety risks: Overloading electrical outlets Using candles or open flames Leaving cooking appliances unattended
13.3 Emergency Procedures Guests will be informed of emergency exits, fire extinguishers, and first aid kits. In case of emergency, Guests must follow Host instructions and contact emergency services if needed.

14. PHOTOGRAPHS AND REVIEWS
14.1 Guest Reviews Guests are encouraged to leave honest reviews on booking platforms. Defamatory or false reviews may result in legal action.
14.2 Photography The Host may take photographs of the property in unoccupied condition for marketing purposes. Guests' photos taken in common areas should not identify other guests without consent.